FirstWatch and National EMS Quality Alliance Form New Partnership

first_imgFirstWatch, a technology and quality improvement company that supports public safety and healthcare organizations, has joined forces with the National EMS Quality Alliance to support its efforts to develop, test and validate quality measures for emergency medical services. The collaboration makes FirstWatch the first industry sponsor of NEMSQA, which was established in 2019 by the leading stakeholder organizations in EMS. The National EMS Quality Alliance was created to continuethe work of EMS Compass, a federally-funded project led by the NationalAssociation of State EMS Officials that brought together EMS professionals andquality experts from around the country to create a process for developing EMSquality measures. FirstWatch Director of Product Development Debbie Gilligan chairedthe Technology Developers Group for EMS Compass, and the company’s then-medicaldirector served on the EMS Compass Steering Committee. “Both FirstWatch and NEMSQA have similar missions: to achievebetter patient outcomes by helping emergency medical services clinicians andorganizations measure and improve care,” said Michael Redlener, MD, FAEMS,president of NEMSQA. “Combining FirstWatch’s expertise in using data andimplementing improvement efforts with NEMSQA’s evidence-based approach tomeasure development will ensure that EMS continues to advance as a profession.” For more than twenty years FirstWatch has partnered with EMSsystems and other public safety entities to help them use their data to improvethe safety, quality and efficiency of their operations and patient care. FirstWatchbrings real-world experience and technical savvy when it comes to working withpublic safety data. Through the evolution of EMS Compass and now NEMSQA,FirstWatch has worked with customers to build quality improvement and reportingsystems that are in alignment with the quality measures being developed. “Supporting NEMSQA was a no-brainer for us,” said Todd Stout,FirstWatch founder and president. “We know from our team members’ work on EMSCompass how important it is to build on the momentum created by that effort andto help EMS agencies across the country, and even around the globe, use theirdata to measure, assess and improve the service they deliver to patients andcommunities.” “The creation of NEMSQA as a place where the EMS profession comestogether and embraces evidence-based quality measures is one of the mostexciting developments in my four decades advising EMS systems,” said FirstWatchImprovement Guide Mike Taigman, who has participated in meetings of the NEMSQATesting and Learning Workgroup.  One of first collaborations of the two organizations will bea jointly sponsored webinar on the topic of performance measures on Friday, November6, 2020. Details, including how to register, will be available soon.last_img

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